Many organisations are striving to achieve ‘harm free’ care by addressing and improving different aspects of quality and care, and organisations using the Safety Thermometer have seen successes in a variety of projects.

Safety Thermometer Stories are collections of case studies around how and why different Trusts have used or implemented the Safety Thermometer tools in their organisation.

We hope that you find these stories both inspiring and useful.

 

  • Medication Safety Thermometer: The benefits of implementation at University Hospitals of Leicester NHS Trust

    Trust Profile

    University Hospitals of Leicester NHS Trust are one of the biggest and busiest NHS Trusts in the country, serving the one million residents of Leicester, Leicestershire and Rutland – and increasingly specialist services over a much wider area – with a mission to deliver ‘Care at its best’.  Their nationally and internationally-renowned specialist treatment and services in cardio-respiratory diseases, cancer and renal disorders reach a further two to three million patients from the rest of the country. 

    Liz McKechnie, Medication Safety Lead Pharmacist at UHL, has given us this feedback on the benefits they have seen from their Medication Safety Thermometer roll out.

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  • Patient Stories

    Nothing tells a more powerful story than a patient describing in their own words their experience of care. We have captured two such stories below, please watch them. They are a very compelling motivation to strive for harm free care across the health economy. 

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  • A Tale of Two Whiteboards

    This video describes the work that was done on a female ward at Wrightington, Wigan and Leigh NHS Foundation Trust to improve the existing whiteboard and to make make the use of it efficient in reducing the four harms.

    "When I first heard I had to do a quality improvement project based on harm free care, my first thought was more work, no time, and no extra staff. Haven’t I got enough to do, like running my ward? But when I actually sat down and thought about what the project could be, improving the communication board is something I’ve wanted to do for a while now, for the benefit of patients, staff and the ward team in general. The result is something that is functional, fit for purpose and both used and updated by all members of the MDT. I suppose my journey was something of sceptic to supporter, and now the Trust want to rollout the board to other wards and departments which is fantastic for patient safety."

    Lynn Atherton, Ward Manager

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  • Film: Medication Safety Thermometer

    The Medication Safety Thermometer film gives you an insight into how the tool has been used and has views from both patients and staff members.

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  • Measuring ‘harm free’ care from the Patient’s Perspective

    The quest for ‘‘harm free’ care is new and can only be delivered through setting up measurement systems which prompt your frontline teams to think differently - measuring harm from the patients’ perspective and not from the healthcare providers.

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  • Northern Devon Healthcare NHS Foundation Trust

    Northern Devon Healthcare NHS Foundation Trust is an integrated trust that provides acute services from North Devon District Hospital and adult community services across a network of 17 community hospitals. Sarah James, Head of Quality and Safety, discusses her trust's journey.

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  • Using data for improvement in North East London

    Samantha Rokoszynski, Practice Improvement Practitioner at North East London NHS Foundation Trust, discusses the interlinked journey of the NHS Safety Thermometer and improvement at her trust. 

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  • Maternity Safety Thermometer: East Cheshire’s Maternity Quality Dashboard and developing a deeper understanding of quality of care

    Trust Profile

    East Cheshire NHS Trust was established in 2002. It consists of three hospitals at Macclesfield, Knutsford and Congleton.

    East Cheshire are a community and acute trust serving a large population of over 470,000 people with a vision to deliver the best care in the right place. They have over 3000 staff who work across their community settings and three hospital sites.

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  • Implementation of the Mental Health Safety Thermometer at South West Yorkshire Partnership NHS FT

    Trust Profile

    South West Yorkshire Partnership (SWYPFT) are a specialist NHS Foundation Trust that provides community, mental health and learning disability services to the people of Barnsley, Calderdale, Kirklees and Wakefield. The Trust also provides some medium secure (forensic) services to the whole of Yorkshire and the Humber.

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  • City Hospitals Sunderland NHS Foundation Trust

    Ralph Boutflower, Tissue Viability Specialist Practitioner, and Debbie Cheetham, Lead Nurse Patient Safety, discuss the improvement work that City Hospitals Sunderland NHS Foundation Trust has done around pressure ulcers.

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  • Greater Manchester West Mental Health NHS Foundation Trust

    Rebecca Dawber, Assistant Director of Physical Healthcare and Infection Prevention at Greater Manchester West Mental Health NHS Foundation Trust, discusses how the ‘Classic’ NHS Safety Thermometer has helped improve the trust in a variety of areas.

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